faq

When will my order be processed?
Personalised designs are processed within 5 working days of receipt of order. In particularly busy periods this will increase to 7 working days.

What size are the prints?
Prints are available in A5, A4 and A3 sizes. Custom sizes are available, please email to discuss!

My order has arrived and it is damaged, what do I do?
Please email hello@theysaid.co.uk with photos of your damaged print/s and we will get back to you as soon as possible.

Shipping Info
All orders are sent by Royal Mail signed for.

UK Delivery costs
£3.95 Royal Mail Signed For Second Class
£6.50 Royal Mail Signed For First Class

Europe
£13.50 Royal Mail International Tracked & Signed

International Rest of World
£19.95 Royal Mail International Tracked & Signed

Returns
Please note that as our prints are made bespoke and personalised they are non-refundable, unless faulty, whereupon we will happily issue another. You will receive a proof to approve prior to the print being sent out.